Why do you sometimes need to call me when Ive made an order?
1) There may have been an error on your order, a miss-spelt character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
2) For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
3) If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.
What time are you likely to call me regarding an order?
We are aware of vast time differences between certain countries, and so we will strive to call you 30 minutes to 1 hour after your order is made to ensure you are available and that we dont wake you up!
How can I communicate with wowpowerlevelingsell.com after my payment has been made?
You can opt to contact us via Live Chat, or e-mail wow@wowpowerlevelingsell.com. Please quote your order number to ensure your enquiry is dealt with swiftly.